Facebook

Facebook comment management

Facebook comment management means collecting the comments on your Page posts into one queue, marking which ones need an answer, and replying from a single place. Replim keeps Facebook alongside Instagram, LinkedIn and YouTube in the same list.

Category
Social media comment management
Platforms
Instagram, Facebook, LinkedIn, YouTube
Does not do
Post scheduling and publishing
Price from
$29/month — 2,000 comments/month, 3 connected accounts
Trial
14 day trial, no card required
Last reviewed

The problem with Page comments

Facebook Page comments accumulate under posts that keep circulating for weeks, and a delivery complaint left on a post from last month is invisible unless someone goes looking. Meta Business Suite helps, but it mixes comments with messages and notifications, so the queue is never just the thing you need to answer.

What changes with a comment queue

Comments arrive tagged. Anything reading as a complaint or a buying question sorts above general praise, and each comment carries a status so a teammate can see it has been handled.

The mechanics are the same across platforms, which is the point. The category guide explains how collection, classification, ordering and status fit together.

What Replim does not do

  • It does not schedule or publish posts. There is no content calendar. Replim handles what arrives after you post, not the posting.
  • It does not send replies automatically. Every reply is a draft until a person approves it. There is no setting that turns automatic replying on.
  • It does not support X/Twitter, TikTok, Reddit or Threads. Four platforms only: Instagram, Facebook, LinkedIn and YouTube.
  • It does not manage direct messages. Public comments only. DMs stay in the platform they arrived in.

Replim is a comment management tool, not a social media publishing suite. If you need a content calendar, you need a second tool alongside it.

Questions people ask

How do I manage all Facebook Page comments in one place?

Connect the Page to a comment management tool, which reads comments through the Meta API and lists them in one queue with a status per comment.

Can I see Facebook and Instagram comments together?

Yes. Meta Business Suite covers both, and dedicated tools like Replim add LinkedIn and YouTube to the same queue.

How do I stop missing complaints on Facebook?

Sort by intent rather than recency. A tool that tags complaints and puts them at the top of the queue means the oldest angry comment is the first thing you see.

Is Meta Business Suite enough for comment management?

For Facebook and Instagram only, it may be. It does not cover LinkedIn or YouTube, and it does not prioritise by intent.

Try it on your own comments

Facebook comments are the ones most likely to sit unanswered longest, because the posts keep working after you stop watching them. A queue fixes the visibility problem.

14 day trial on the plan you choose, no card needed. Read the build status before you connect an account.