Every comment, handled from one place.
Replim brings Instagram, Facebook, LinkedIn and YouTube comments into one working inbox. See what needs attention, prepare the right reply, and answer without opening four tabs.
14-day trial on the plan you choose No card needed Nothing posts without your approval
- YouTube
Unanswered
3
Choose a comment to open the reply workspace.
Rosa Lindqvist
Post: Free shipping this week
order 4482, nine days and still no tracking update. starting to worry
Nothing is sent until a person approves it.
One comment, end to end
Follow a single comment through the queue.
Not five features side by side. One comment, from the moment it lands to the moment it is answered, with a person making the last call.
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01
It arrives
A comment lands on one of your posts. Instagram, Facebook, LinkedIn or YouTube, it comes into the same queue as everything else.
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02
It gets read
Replim reads it and marks what it is: a question, a complaint, a buying signal, and whether the tone is positive or negative.
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03
It moves up
Anything asking to buy, or anything angry, sorts above the rest. You are not scrolling to find the thing that matters.
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04
A reply is prepared
A draft is written in your voice, using what the comment actually says. It waits in the box. It is a draft, not an outbox.
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05
You approve it
You read the draft, change what you want, and send. Nothing leaves Replim without a person deciding it should.
One queue
Four comment sections become one queue.
Replim keeps the comment, the post it belongs to, the platform and the person together. Your team sees what is new, what is waiting and what has already been answered.
Instagram
34 new
A shipping question from this morning is now on page two.
Facebook
12 new
A delivery complaint is sitting under a post from last week.
LinkedIn
5 new
A question about team pricing has had no reply for two days.
YouTube
61 new
The same question about the mic has been asked three times.
Four logins, four notification counts, and no shared view of what has been handled.
Inbox
do you ship the ceramic set to canada? been waiting on the restock for ages
order 4482, nine days and still no tracking update. starting to worry
does the mount fit a 3rd gen or only the 4th? cant tell from the video
Is there a version of this for teams under 10 people?
One list, one status per comment, and the platform kept visible on every row. More on how a queue is ordered in the guide to comment management.
Priority
Know what deserves a reply first.
Every comment is tagged as it arrives, so a buying question does not sit behind forty compliments. Try the filters below on a sample inbox.
Sample inbox
do you ship the ceramic set to canada? been waiting on the restock for ages
order 4482, nine days and still no tracking update. starting to worry
does the mount fit a 3rd gen or only the 4th? cant tell from the video
Is there a version of this for teams under 10 people?
second time asking, whats the lead time on custom orders?
the replacement arrived and it is perfect. thanks for sorting it out so fast
🔥🔥 check my page for free followers 🔥🔥
shipping took forever and support never replied to my email
No sample comments match that filter.
Reply workspace
Start from a reply that already sounds like you.
Replim reads the guidance you save about your voice and prepares a starting point. You keep the comment, the post and the history in view while you decide what to send.
Reply workspace
do you ship the ceramic set to canada? been waiting on the restock for ages
Post: Ceramic set restock
Draft, not sent
Nothing is sent until a person approves it.
Buying questions
Catch the questions that were about to buy.
A question about sizing, shipping or availability is a customer asking to be sold to. Replim marks those separately so they do not disappear under the rest of the thread.
- Arrives "do you ship the ceramic set to canada?"
- Tagged Marked as a buying question and pulled into its own view.
- Answered Someone confirms the shipping region and the restock date.
Urgent comments
Give the angry ones a shorter path to a person.
Replim can flag wording that usually needs a faster answer. It is a signal, not a verdict. Your team reads it and decides what happens next.
Needs attention
11 minutes old
order 4482, nine days and still no tracking update. starting to worry
Flagged because of the delivery delay and the order number, not because of the tone alone.
Audience
See what changed, not just how many comments arrived.
A count of comments does not tell you anything you can act on. Replim groups repeated questions so you can see what your audience started asking about this week.
Shipping to Canada
do you ship the ceramic set to canada?
canada shipping? cant find it at checkout
is there a canada option coming back
Reading the actual comments is what tells you whether to change the shipping page or the product description.
Custom order lead time
second time asking, whats the lead time on custom orders?
How long does a custom run usually take?
Reading the actual comments is what tells you whether to change the shipping page or the product description.
Ceramic set restock
when is the restock 😩
any date on the ceramic set coming back?
Reading the actual comments is what tells you whether to change the shipping page or the product description.
Shared inbox
Everyone sees what has already been handled.
A workspace is shared. When someone answers a comment its status changes for the whole team, so two people do not reply to the same person with two different answers.
- Owner, admin and member roles on one workspace.
- Every comment carries a status: unread, read, answered or archived.
- Spam can be pushed out of the working queue.
Assigning a comment to a specific teammate and leaving internal notes are on the roadmap. They are not built yet, so they are not shown here. If you are weighing this against a broader tool, we compare the approaches in what a unified social inbox is.
Workspace
Sam Whitfield
Owner
Priya Raman
Admin
Joel Ferreira
Member
Statuses in use
Unread
Read
Answered
Archived
Use cases
The same inbox, different comments.
Platform specific guides: Instagram, Facebook, LinkedIn and YouTube.
Order questions and delivery problems arrive in the same place as the compliments, so nothing sits under a product post for a week.
do you ship the ceramic set to canada?
order 4482, nine days and still no tracking update
whats the lead time on custom orders?
Sponsorship notes and the same three audience questions stop getting buried under a thousand replies on the last upload.
who handles your brand partnerships? would love to talk
what mic is that? asked on the last two videos too
🔥 free followers on my page 🔥
Bug reports and pricing questions posted under a launch announcement reach the person who can answer them.
Is there a version of this for teams under 10 people?
The export button throws an error on Safari for us
any plans for an API? that is the blocker for us
Each client account keeps its own inbox and its own reply guidance, so the voice does not blur between brands.
is the serum safe for sensitive skin?
still waiting on a response from last week
where can i buy this in the UK?
Where Replim is today
Replim is early, so here is exactly what works.
There are no customer logos on this page because Replim does not have customers to name yet. Instead, here is an honest list of what is finished, what still needs your platform login, and what is still on the list.
Working now 9
- One inbox for Instagram, Facebook, LinkedIn and YouTube comments
- Filters for unread, questions, complaints and buying intent
- Suggested replies prepared from your saved guidance
- Sentiment, question, complaint and buying intent tagging
- A shared workspace: assignment, internal notes, roles and seats
- Collecting comments from connected accounts
- Posting an approved reply back to the platform it came from
- Several workspaces on Agency, one on Starter and Growth
- Free account with a 14-day trial on the plan you choose, and no card
Needs your accounts 1
- Collection and posting run once you connect the platform. Without that login they stay idle, they do not fake a result.
Planned 2
- CRM integrations
- Fetching post captions and thumbnails into the inbox (today you get the permalink)
What Replim does not do
- It does not schedule or publish posts. There is no content calendar. Replim handles what arrives after you post, not the posting.
- It does not send replies automatically. Every reply is a draft until a person approves it. There is no setting that turns automatic replying on.
- It does not support X/Twitter, TikTok, Reddit or Threads. Four platforms only: Instagram, Facebook, LinkedIn and YouTube.
- It does not manage direct messages. Public comments only. DMs stay in the platform they arrived in.
What Replim can and cannot touch
- Replim reads comments from the accounts you connect. It does not read your direct messages.
- Replim does not post anything on its own. A person approves every reply.
- Suggested replies stay drafts until someone approves them.
- You can disconnect any account from the Connections page and the access is revoked.
A note from the team
Replim started because keeping up with comments across four platforms is a real job that no publishing tool takes seriously. The inbox, the tagging, collection and posting an approved reply back all work today, once you connect your own accounts.
If you sign up during this period you are early, and the build status above is what you get. We would rather tell you that here than after you connect an account.
Pricing
Priced on the accounts you connect and the comments you collect.
Billing
Starter
One person looking after one brand
$29 per month
Billed monthly
- Connected accounts
- 3
- Comments per month
- 2,000
- Seats
- 1
- Workspaces
- 1
- The full product on one workspace
- Suggested replies you approve before they post
- Sentiment, intent, filters and search
Recommended
Growth
A brand with a small team answering together
$79 per month
Billed monthly
- Connected accounts
- 8
- Comments per month
- 10,000
- Seats
- 5
- Workspaces
- 1
- Everything in Starter
- More accounts, comments and seats
- A shared inbox for a small team
Agency
Teams looking after several brands at once
$199 per month
Billed monthly
- Connected accounts
- 25
- Comments per month
- 50,000
- Seats
- 15
- Workspaces
- 5
- Everything in Growth
- Up to five workspaces
- Brand guidance saved per workspace
The trial starts when you create an account and uses the limits of the plan you pick. No card is asked for at signup. After the trial, keeping a paid plan is billed through Dodo Payments as merchant of record. Replim never sees or stores your card details. You can switch or cancel from Billing.
A connected account is one profile, page or channel. An Instagram profile and a Facebook page count as two.
A comment counts once when it is collected into your inbox. Replies you send do not count, and the number resets each month.
Full comparison of limits, what is included, and what Replim does not do.
FAQ
The questions worth asking before you sign up.
Which platforms does Replim support?
Instagram, Facebook, LinkedIn and YouTube comments. Replim does not schedule or publish posts, and it does not read direct messages.
Can Replim post a reply without me approving it?
No. Suggested replies are drafts. A person reads, edits and approves every one. There is no automatic sending.
Is Replim finished?
Not yet. The inbox, collection, suggested replies and posting an approved reply back all work, once your accounts are connected. Replim is pre-launch: there are no customer counts or certifications to quote. The build status section lists what is in the product today.
How are account permissions handled?
You connect an account through its own login screen and Replim only receives the access that screen grants. You can disconnect an account from the Connections page at any time, which revokes that access.
Can I edit a suggested reply?
Yes. Every suggestion is editable text. You can rewrite it, replace it entirely, or discard it and write your own.
Can teammates share one inbox?
Yes. A workspace can have several members with owner, admin or member roles, up to the seat limit on the plan. Everyone sees the same comments, and a comment can be assigned to a specific person.
What counts toward the monthly comment limit?
Each comment collected into your inbox in a calendar month counts once. Replies you send do not count, and the counter resets at the start of each month.
What does a connected account mean?
One social profile, page or channel. An Instagram profile and a Facebook page are two connected accounts.
Do I need a credit card to start?
No. You choose a plan, create an account, and the trial starts without a card. See the pricing page for limits and what happens after the trial.
What happens if I disconnect an account?
Replim stops receiving new comments from it. Comments already in your inbox stay there so your history and past replies are not lost.
Open one inbox tomorrow, not four notification tabs.
Create a workspace, save the guidance that describes your voice, and get your comments into one place your team can actually work through.
Start free14-day trial on the plan you choose. No card needed. Read the build status above before you connect an account.